Q: Who is invited to the MVP Global Summit?
A: The MVP Global Summit is an exclusive event for MVPs. For full details on who is eligible, please visit the About page. MVPs and RDs must have a signed Non-Disclosure Agreement (NDA) on file. If you have not signed your MVP hard-copy NDA, you must take care of that before Summit begins as we will be unable to grant you your event badge otherwise.
Q: May I bring a guest with me?
A: You are welcome to bring someone with you on your trip. If there are any costs associated with having more than one person staying in your hotel room, those will be your responsibility.
With regard to the Summit, due to space, budget limitations and non-disclosure agreements, we have to limit what Summit activities your traveling partner may attend. Specifically:
Guest Access is Not Permitted at Summit sessions, attendee daytime and evening meal functions (unless noted otherwise below) since we look forward to sharing information with you that is covered by your Non-Disclosure Agreement (NDA).
- Guest Access is Permitted based upon availability at the:
- Welcome Reception on Tuesday evening, November 4
- Attendee Party on Wednesday evening, November 5
When registering for the Summit, MVPs will have the option of requesting one guest pass (based on space availability) and you will be asked to enter the name of the guest. Make sure your guest is registered, as we have a limited number of guest passes for MVPs. These events are not appropriate for children, especially babies in strollers. Also, please note the guest will need to be at least 21 years of age to legally drink any alcoholic beverages.
Q: What if I can only attend part of the MVP Global Summit?
A: The Summit is your time to meet and engage with your peers, your MVP team, and Microsoft employees. We hope you will come for as much of the Summit as possible – whether that's all four days or for only a portion of the Summit.
Q: Will my MVP status be affected if I cannot attend?
A: No. The Global Summit is one of Microsoft's ways of showing you how much we appreciate your time, and your willingness to share your Microsoft product and/or technology expertise in technical communities. If you are unable to attend the Global Summit, your current award status or consideration for future award will not be affected.
Q: Will attendees have the opportunity to visit the Microsoft Company Store on the Redmond Campus during the Summit?
A: Yes, we will make arrangements to allow attendees to visit the store during Summit. Specifics on days will be posted here and in the Pocket Guide which will be made available at registration.
Q: What is the Company Store VIP Pass that is given to MVPs who attend the Global Summit?
A: The Company Store VIP Pass is a purchase pass entitling an individual to spend up to a designated amount ($120, which is set by corporate wide policy) of their own money on software and/or hardware at the on campus* Microsoft Company Store. The pass is only valid during the week of the MVP Summit for in-person purchases at the physical Microsoft Company Store on the Microsoft campus in Redmond. Additionally, MVPs who are based in the United States can choose to use their pass to make purchases online for up to 30 days from the date the pass was issued.
*see the next question for the exception to this rule.
Q: Why can only U.S. based MVPs use the Company Store VIP Pass online?
A: The pass processing portion of the online eCompany Store site is unfortunately not set up to handle international shipping. Also, shipping electronics and textiles can be very complicated, and frequently the customer has to pay additional duty at delivery (local government dictates this, as we have no way of knowing what that amount may be). We therefore always encourage and allow time for MVPs to access the physical Company Store during Summit.
Q: Will attendees be able to use the Company Store VIP Pass at the Microsoft Store located in the Bellevue Square shopping mall?
A: No. The retail Microsoft Store in Bellevue Square (across the street from the Hyatt hotel) cannot accept the VIP Pass. So while you are welcome to visit the retail store, if you wish to purchase Microsoft hardware or software at employee prices, please make time to visit the Microsoft Company Store.
The Company Store is located in the Learning Center, Building 92, which is in the area called The Commons. Buses from the transportation hub at the MSCC will visit the Company Store. Please review the Event Pocket Guide which will be made available at registration for more details regarding transportation routes and times.
Q: If I want to purchase a piece of software or hardware using my VIP Pass that costs more than $120 at employee prices, can I combine my voucher with another MVP's?
A: Sorry, no. The VIP Passes are not transferable.
Q: Is the $120 I can spend at the Company Store inclusive of the local taxes?
A: No, it is exclusive, meaning you can still purchase up to $120 worth of hardware and/or software at employee prices, even though with the local tax, the total amount would be over $120.
Q: I see or have heard that you have now added the Westin Bellevue hotel as a Summit hotel. Why was this hotel not an option when I registered?
A: We encountered a situation where the Hyatt Regency Bellevue was oversold. Due to the higher than anticipated number of MVPs who have registered to date, we needed to secure more hotel rooms. Simply adding to our inventory at existing properties did not meet all of the extra demand. As our desire was to minimize the impact of the relocations, we opted to add rooms at the Westin Bellevue which is a very nice property, near the Hyatt. Those rooms have now been filled by MVPs who had initially selected the Hyatt and our registration team will not be accepting requests by other MVPs to be moved to the Westin Bellevue. Should continued registrations require a need for more hotel rooms, we may need to expand our list of hotel properties once again.
Q: What if my roommate and I would like to stay at a specific hotel but the hotel is not visible on the registration site, or the hotel is listed, but only has rooms with one king bed or is not showing availability for all the dates we want. Is there still a chance we can get a room there with two beds on the dates we want?
A: Hotel and the hotel bed type availability will be based on the dates of your reservation. If a hotel or the hotel bed type that you would like does not appear, it will be because it is not available for the nights you and your roommate are requesting. The Registration Team will try to get more rooms and/or the hotel bed type, though this will be based upon the hotels' availability and cannot be guaranteed. However, in the meantime, we would suggest you select a hotel that has the available dates and/or bed type you would like and make a note in the 'Additional comments' section that you would prefer having a room at another hotel. If the Registration Team is able to get more rooms, they will move your reservation from the hotel you initially selected and will send you confirmation that the move has been completed.
Q: What should I do if my roommate has made a reservation at a hotel that is no longer appearing on the website, or if I ‘accept’ my roommate’s request to pair together, but then receive a message that my request cannot be completed?
A: If you are unable to make a hotel reservation at the same hotel as your requested roommate, please select a ‘Double (Two double beds) Guestroom' at another hotel that is listed, fill out your roommate information when prompted, and in the 'Additional comments' field, indicate which hotel you need to be moved to in order to be paired with your roommate. The Registration Team will facilitate the reservation move on the back end and once your reservation has been confirmed by the hotel, you will receive a hotel confirmation email.
Q: If I initially select that I want the Registration Team to assign me a roommate and submit my registration, can I change my mind later on if I find a roommate on my own?
A: Yes, you can sign back into your registration account and on the Hotel page change your roommate option and make sure to click on the "Save Changes" button. The Registration Team will not start pairing roommates until the week of September 15 - thus we would appreciate that any changes are made before then so that we do not pair you with someone and then have to un-match that pair later.
Q: If I agree to room share and I don’t have a roommate identified, how will you find someone to room with me?
A: Summit pairing revolves around key criteria: gender, country of origin, primary and secondary (if any) language, if possible similar expertise areas, and also in response to information that attendees put in the 'Additional comments' field that provides further guidance.
Q: What if I request to be assigned a roommate and I want to come early or stay late? Can you help find me a roommate?
A: The Registration Team's main focus will be to pair roommates for the approved Summit dates. They will do their best to pair you with another attendee that is also coming in early and/or staying late to save you some money, unless you state in the 'Additional comments' field that you do not need a roommate for the extended date(s). If the Registration Team is unable to pair you with a roommate, coming in early and/or staying later, it will be your responsibility to pay 100% of the guest room cost for the additional nights not covered by Microsoft.
Q: If I select the option for the Registration Team to assign me a roommate, when and how do I find out who I will share a room with?
A: When you receive your hotel confirmation email, the name of your assigned roommate will be included. Please note the Registration Team will not begin pairing those who have chosen to have a roommate assigned to them until the week of September 15. This is done to provide optimal roommate matches, based on same gender, country or language spoken, and if possible similar expertise areas. Attendees will be paired with a roommate that has selected the same hotel during the registration process. However, that will mean that you may not receive your hotel confirmation email until 4-5 weeks after you register.
Q: If my roommate cancels, what is the process for me?
A: Once we learn of a cancellation, the Registration Team will contact the other roommate, meaning you. They will ask if you have an alternate roommate who is not already room sharing with another attendee. If you do not have an attendee in mind, the Registration Team will try to find an alternate roommate who matches your gender and other criteria. If it’s not possible to find you a roommate, you will be granted a single room for the four approved nights, and Microsoft will cover 100% of the room and tax charges. If the cancellation occurs so late that there is no single room to assign to you, you will remain in the double room and Microsoft will still cover 100% of the room and tax for the four approved nights.
Q: I will need my own hotel room due to a medical condition. How can I get one?
A: If you require a single room due to medical reasons, on the hotel page during registration, please select a hotel with a 'Single/Double (One King bed) Guestroom' option. Next click on the radio button "I am requesting due to a medical reason" and don't forget to submit a note from your doctor to the Registration Team after you register. The note should simply state that your medical condition prevents you from sharing a room with another attendee. You don’t need to provide details about the medical condition. If the note from your doctor is submitted to the Registration Team via fax or email by the deadline of October 2, 2014, Microsoft will pay for 100% of the daily room and tax costs for the four approved consecutive nights.
Q: I typically like to bring my spouse/partner to the Summit. How do the room sharing requirements impact this?
A: There are a few scenarios to explain:
- If your spouse/partner is also an MVP or RD, then you qualify for the room sharing and Microsoft will cover 100% of the room and tax for the four consecutive approved nights, if you both register and request each other as roommates.
- If your spouse/partner is not an MVP or RD, then you can opt for a ‘Single/Double (One King bed) Guestroom’ or a ‘Double (Two beds) Guestroom’ and Microsoft will pay for 50% of the daily room and tax costs for the four approved consecutive nights. The daily costs for the hotel rooms vary from hotel to hotel: if for example you selected the Hyatt at $215 per night, you would be responsible for $107.50 per night, plus tax (14.4% *subject to change), for the four nights and 100% of any extra nights you book.
- If you require a single room due to medical reasons, and you also want to bring your spouse/partner, when you request a room, please select the 'Single/Double (One King bed) Guestroom' option. Next click on the radio button 'I am requesting due to a medical reason' and don't forget to submit a note from your doctor to the Registration Team after you register. If the note from your doctor is submitted to the Registration Team by the deadline of October 2, 2014, Microsoft will pay for 100% of the daily room and tax costs for the four approved consecutive nights.
Q: Can I get my own hotel room and just register for the event?
A: Yes, you can attend the Summit and arrange your own hotel accommodations. However we remind you to still register for the event. If you arrange your own accommodations at a hotel other than one of the official seven Summit hotels (Courtyard by Marriott, Hilton Bellevue, Hyatt Regency Bellevue, Red Lion Bellevue, Sheraton Bellevue, Silver Cloud Inn Bellevue, and Westin Bellevue), you will be responsible for your transportation and all hotel costs. Transportation is only provided between the event venues and the Summit hotels. Microsoft will only fund hotel reservations made through the registration site at an official Summit hotel under the terms outlined here.
Q: How are the hotel costs managed? Will I need to pay for the room when I check out and then get reimbursed?
A: For hotel reservations made and confirmed through the Summit registration site for the four approved nights, Microsoft will cover either 100% or 50% of the room and tax for MVPs and RDs, depending if you are sharing a room with another MVP/RD or not. The only instances where you would need to pay any charges would be if you reserved additional nights to stay, along with potential incidental charges you might have incurred during your entire stay.
Q: How can I be sure to get the hotel discounted price when making a reservation?
A: The only way to secure the discounted pricing is by making your hotel reservation through the Summit registration site, by the deadline of 15:00 PDT on October 10, 2014. Please DO NOT contact the hotels to reserve your accommodations, as the hotels are unable to book rooms within the group block directly through their reservation offices.
Q: What if I want or need to check in before November 2 or check out after November 6?
A: As with previous Summits, you’ll have the option to extend your reservation to include an early arrival or late departure. Specifically, the hotel dates that are set-up to select from start with October 30 and end with the night of November 7, but please note that we only have a limited number of rooms at each hotel for early or late departures. Attendees will be responsible for 100% of the hotel room costs for days outside of the approved dates.
Q: Are there hotel rooms available for smokers?
A: For those of you who would like a smoking room, we regret to inform you that this year, all seven of the Bellevue Summit hotels are totally smoke-free and no longer offer any smoking guestrooms. Please remember that to protect the smoke-free environment of the hotel and/or the hotels’ non-smoking guestrooms, a $200 to $500 fee will be applied to the account of any guests who smoke in the hotel common areas and/or in any guestroom.
For your information, initiative 901 gives Washington State one of the nation's strictest statewide smoking bans, barring smoking in places such as bars, restaurants, clubs, bowling alleys and non-tribal casinos. Additionally, many hotel chains have changed or are in the process of changing to all non-smoking rooms nationally and internationally.
Q: What is the deadline for being guaranteed a hotel room reservation?
A: All hotel room requests submitted online as part of the registration process by 15:00 PDT on October 10, 2014 should not have a problem being accommodated, subject to hotel availability. After that date, hotel room choices may be very limited or not available at all and thus there is no guarantee of a hotel room within our block after October 10, 2014.
Q: What is the deadline for cancelling a hotel room before incurring extra charges?
A: Any changes to, or cancellation of your reservation should be made online on the registration website or by contacting the Summit Registration Team via email until 15:00 PDT, October 10, 2014. ONLY beginning 15:00 PDT, October 10, 2014, should all changes or cancellations be made with the hotel directly. Should you fail to do so, you will be responsible for paying the cost of your first night’s lodging and tax.
Failure to arrive on your scheduled arrival date will result in a reservation charge to your credit card of one night's room and tax (14.4% *subject to change) in addition to the cancellation of the remainder of your hotel reservation.
Microsoft will not pay for any late change, cancellation and/or no-show charges on your behalf.
Q: Will internet access be provided in the hotel rooms?
A: There are a few scenarios to explain:
- Hotel Guest Rooms: Wired and wireless internet access is complimentary at each of the Summit hotels.
- Hotel Working Lounges: As we provided during the last several Summits, we have secured working lounges so that those sharing a room, also have a place to work. Each of the Summit hotels will have a lounge. Specifics on the working lounges will be provided closer to the Summit.
- Hotel Business Centers: Each of the hotels have a business center, typically open 24x7, with at least one computer with internet available for guest use.
- Hotel Lobby/Public Spaces: The Courtyard by Marriott, Sheraton Bellevue, Red Lion Bellevue, and Silver Cloud Inn Bellevue hotels offer complimentary wireless access in these areas. The Hyatt Regency Bellevue also offers complimentary access for MVP Summit attendees. The Hilton Bellevue's daily fee is $9.95 (standard connection) and $14.95 (upgrade connection), per 24 hour period.
Q: If I am a local MVP or RD and do not need a hotel room, will Microsoft pay for my parking at the Hyatt Regency Bellevue Hotel for the Welcome Reception and/or any side sessions I wish to attend there on Sunday?
A: Yes, if you have not booked a hotel room at any of the Summit hotels, please stop by the Summit Registration Desk to receive parking validation.
Q: What will be served to eat during the Summit?
A: We look forward to offering you a nice variety of food and beverages to select from at each meal:
- Breakfast: Monday through Thursday morning of the Global Summit, breakfast will be served for those of you who are staying at one of our seven Summit hotels. It will include some form of protein (eggs, meat, or similar), various types of rolls and pastries, fruit, coffee, and juices. If you would like a special meal, please request this in your registration.
- Lunch: Monday through Wednesday, lunches will include a hot entree along with side dishes. As an example, here is a lunch menu from a previous Summit:
- Northwest Field Greens served with honey mustard dressing
- Chicken Cordon Bleu
- Apricot Glazed Carrots
- Wild Rice Pilaf
- Mini Fruit Tarts
- Evening Events: For hosted evening events, you will be provided with either a dinner buffet or a variety of heavy appetizers, along with alcoholic and non-alcoholic beverages.
If you have dietary restrictions, please let us know by noting these when you register.
Q: I have entered my MVP ID and the email address that the MVP Award Program uses to contact me but I still get an error message when signing in to the registration site. What shall I do?
A: Confirm that you are only using numbers (not “MVPxxx”) when entering your MVP ID. If that, along with your email address are correct, another possibility is that we may not have a current electronic or hardcopy Non-Disclosure Agreement (NDA) on file for you. A quick way to confirm this is to try signing into the MVP Member site.
- If your eNDA has expired and you haven’t returned your hNDA, access to this site is also disabled and you will need to contact your Community Program Manager for more information on resolving this. A current e- or hNDA needs to be on file before you can register for Summit.
- If your access to this site is not disabled, please contact the Registration Team for assistance.
Q: I am trying to register using my Microsoft account (formerly Windows Live ID) but have received a message that it is currently not available. Is there a problem with the registration site and should I wait to register?
A: The issue you are encountering is independent of/not related to the Summit registration site. Please wait a little bit and try again as it is most likely a temporary situation.
Q: Registration fields like Country and Region are already filled in but ‘greyed out’ and not editable. If the information is no longer current, how can I change them?
A: To help streamline and speed up registration for you, we pre-populated a few fields of data, based on your MVP Profile. If the MVP Award Program data for you is no longer current, please update your Profile or contact your Community Program Manager to have your information updated no later than October 1, 2014. We will be refreshing our information periodically during registration and these fields will be updated at those times.
Q: Glancing at my initial confirmation email, I see the Hyatt Regency Bellevue Hotel listed but I selected a different hotel to stay at. Is there a problem?
A: No, what you are seeing is the Registration Location noted as the Hyatt on Sunday. A confirmation of the hotel you selected will be sent to you via email within fourteen business days of your registration. However, there may be a delay in receiving your hotel confirmation if:
- You have requested that we assign you a roommate as the Registration Team will not begin pairing those who have chosen to have a roommate selected for them until the week of September 15. Your hotel confirmation will be sent to you once they have assigned you a roommate and the hotel has confirmed your reservation.
- You have requested a specific roommate but that person has not yet registered. As long as one person requests the hotel room, the room will be held - however the reservation will not be assigned a confirmation until both people have registered.
Q: I have completed my registration but on the ‘Confirm’ page, the hotel status still shows up as pending. Is there a problem?
A: No, submitted hotel requests on the registration site will show as pending until the Registration Team processes the request and receives confirmation back from the hotel. This could take up to 2 weeks.
Q: On the registration form it asks: "Are you a Government Employee? Yes/No". About what government is it talking about? US government or local government? And what is the exact purpose of that question? Why is that important?
A: Government employees include any federal, state, regional government employees, and individuals that work for educational institutions in any country. Although you will be attending the 2014 MVP Global Summit as a Microsoft MVP and not as a government customer, Microsoft wishes to ensure that by paying these expenses it does not create any violation of the letter or spirit of applicable government gifts and ethics rules within your country. Please note that due to policy about gifting/hospitality, we may not be able to offer any MVP who answers yes to this question any MVP Global Summit giveaways and/or hotel subsidy. Any MVP who answers yes to the question will be contacted by our Registration Team with additional information and support within 3 business days after they complete the online registration.
Q: When do I need to complete my registration?
A: You should complete attendee registration as soon as possible but preferably no later than October 10, 2014. This will allow Product Groups to plan and design sessions based on attendee demographics.
The registration site will remain open until 15:00 PDT October 31, 2014. However October 10, 2014 is the last date that we can guarantee the processing of hotel room requests submitted online.
Q: If I don’t have a credit card can I still book a hotel room?
A: Yes. Here are the instructions you should follow when registering for the Summit:
- Complete your information on the pages leading up to the hotel one
- When you reach the “Hotel” page and see this statement at the top of the page "If you do not require hotel accommodations, click here to skip this page”, click on the link to skip the page.
- Then contact the Registration Team via email or phone for assistance with your hotel reservation as it will need to be handled manually.
But please note the Deposit requirements information provided on the Event Site. You will be required to provide a cash (USD) deposit at your hotel when you check in to cover potential incidental charges (i.e. pay movies, snack bar, room service, etc.) or potential damages to the room (i.e. smoking, broken furniture).
Q: If I cannot attend the first day, how will I check in when I get to the Summit?
A: Anyone arriving after the initial check-in registration times on Sunday will be able to pick up their badge and information packet on subsequent days at the Microsoft Conference Center in Building 33 on the Redmond Campus. That address will be provided to you with your final confirmation email a few weeks before the event.
Q: If my spouse/partner/guest can't come with me after all, when do I have to cancel the guest reservation?
A: We don’t have a deadline in place for an MVP cancelling the registration of a guest. However, as a courtesy to other MVPs who may want to bring a guest, we ask that you update your registration records with the new information or contact the Registration Team no later than one week before the start of Summit.
Q: Who should I contact if I have registration questions?
A: If you have registration questions, please contact CRG Events as they manage registration, hotel accommodations and logistics for the Summit. See this page for all the ways to contact them.
Q: Where is smoking permitted at the MVP Global Summit?
A: Initiative 901 gives Washington State one of the nation's strictest statewide smoking bans, barring smoking in places such as bars, restaurants, clubs, bowling alleys and non-tribal casinos. Additionally, many hotel chains have changed or are in the process of changing to all non-smoking rooms both nationally and internationally.
Please note that this year, unfortunately none of the Summit hotels have any smoking guestrooms to offer.
During conference activities at Summit hotels, smokers will be directed to a designated smoking area outside the venue. Smoking is NOT permitted inside any of the Summit hotels. Most hotels in the state of Washington have gone smoke free, including this year, all 7 of the Summit hotels.
During conference activities and meals at Microsoft Campus buildings, smoking is NOT permitted inside any building or in parking garages. If you wish to smoke, please use the designated outdoor smoking areas.
For all evening events (Welcome Reception, Product Group Evening Event, and Attendee Party), per Initiative 901, smoking is NOT permitted inside public buildings. If you wish to smoke, you can step outside and smoke at least 25 feet/7.5 meters from the entrance of the hotel/venue.
Q: What is the Summit Agenda?
A: For the most current version of the agenda please visit Agenda page.
Q: Can I request a session topic?
A: We appreciate your input. The agenda topics are always subject to change, so please send suggestions to your Community Program Manager at your earliest convenience. Though we cannot guarantee your suggestion will be implemented, it will be shared with the product team and considered for inclusion.
Q: I am an MVP and interested in being a part of the MVP Showcase. Is there an application/nomination process?
A: Yes, please visit the MVP Showcase page or contact Kari Finn with any questions.
Q: How are the dates for the MVP Global Summit selected?
A: Many considerations factor into the date selection for the Summit. Because we host over 1,700 people from all over the world during the Summit, a significant challenge is finding available meeting and hotel space. Additionally, we then do our best to work around holidays, academic schedules, industry events, and Microsoft executive schedules.
Please know we make every effort to accommodate all of our guests and for this year, the chosen dates were our best option.
Q: Is transportation covered?
A: Attendees are responsible for their own transportation to/from the airport and their hotel. Please visit the Local Information - Transportation to and from Airport page for suggestions.
Q: What type of transportation will be provided for attendees during Summit?
A: During the MVP Summit, Microsoft will provide transportation between the seven Bellevue Summit hotels and the various event venues. More details will be shared here as we get closer to the event.
Bus routes will be included in the Event Pocket Guide which will be made available at registration.
Q: Do you have a link showing all of the Microsoft Campus building locations and addresses?
A: Yes, please visit this site for useful information.
Q: I live locally or will have a rental car and plan to drive each day to the Microsoft Redmond Campus for sessions. Is there parking available at every building?
A: We highly recommend that you park once at the large parking garage at the transportation hub – the Microsoft Conference Center (MSCC)/Building 33. From the MSCC, there will be continuous transportation to all buildings/sessions on campus. You will not be required to fill out any visitor parking forms at the MSCC, as is required at other buildings. This will be the most efficient mode of transportation/parking for you during the conference. The address for MSCC/Building 33 is 16070 NE 36th Way, Redmond, WA 98052.
Q: If I am a local MVP or RD and do not need a hotel room, will Microsoft pay for my parking at the Hyatt Regency Bellevue Hotel for the Welcome Reception and/or any side sessions I wish to attend there?
A: Yes, if you have not booked a hotel room at any of the Summit hotels, please stop by the Registration Desk to receive parking validation.
Visa - Business Travel Letter
Q: If I am a resident of a country other than the United States, do I need to apply for a visa in order to attend the Summit?
A: It depends on the country. For full information, please visit Visa and ESTA page.
Q: My spouse/partner/family member is planning on joining me on my trip to the U.S. for the MVP Summit. Can they also submit through the Business Travel Letter tool to help them get a visa to enter the U.S.?
A: We are sorry but Microsoft will not issue a Business Travel Letter to help them obtain a visa to enter the U.S. However if you, as an MVP or RD, have requested and obtained a Business Travel Letter, it may help in obtaining a visa and/or entry into the United States for your guest – especially if the guest has a relationship to you that can be easily demonstrated, such as spouse or other family member.