Anno di ricezione del primo titolo MVP:
Titoli MVP ricevuti:
Manhattan Beach, CA
CRM addict since 1999
Neil is the Practice Area Lead for Customer Experience for Slalom Consulting in Southern California. Neil founded Increase CRM in 2002, which went on to become the UK's leading provider of hosted Microsoft Dynamics CRM, and prior to joining Slalom, Neil was a freelance CRM addict, helping UK organisations successfully implement CRM solutions. He is the author of 'Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide' (Packt Publishing, 2012) and a contributing author of 'The CRM Field Guide' (WSYL, 2012). He lives in Hermosa Beach, CA with his wife and son and enjoys long-distance chi running and surfing.