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As the new home for Microsoft technical documentation, docs.microsoft.com has not only modernized the web experience for content, but also how we create and support the content you use to learn, manage and deploy solutions. It is the one-stop shop for everything related to Microsoft technologies. In order to make sure you can keep up to date on what’s new and exciting on docs.microsoft.com, we’ve created a dedicated feed for you.


Selected Feed: Dynamics 365

Dynamics 365 service description - Power Platform

https://docs.microsoft.com/en-us/power-platform/admin/microsoft-dynamics-365-government Dynamic 365 US Government maintains the actual resources, information flow, and data management, while relying on Microsoft 365 to provide the visual styles that are presented to the customer administrator through their management console.
Published Date : Thursday, October 6, 2022

Dynamics 365 Commerce - Microsoft Lifecycle

https://learn.microsoft.com/en-us/lifecycle/products/dynamics-365-commerce Dynamics 365 Commerce - Microsoft Lifecycle. /lifecycle/products/dynamics-365-commerce. Dynamics 365 Commerce follows the Modern Lifecycle Policy.. Dynamics 365 Commerce Dynamics 365 Commerce follows the Modern Lifecycle Policy. Support dates are shown in the Pacific Time Zone (PT) - Redmond, WA, USA. Support Dates Listing Start Date Retirement Date Dynamics 365 Commerce 2017-07-01T00:00:00.000-08:00 In Support Links Microsoft Dynamics 365 Roadmap For more information about the name change Note Dynamics 365 Retail is now Dynamics 365 Commerce.
Published Date : Thursday, February 24, 2022

Introduction to Microsoft Dynamics 365 - Training

https://docs.microsoft.com/en-us/training/modules/dynamics-365-introduction/ Microsoft Dynamics 365 enables organizations to evolve from reactive business decisions to proactive insights that allow your employees to accelerate business results..
Published Date : Thursday, September 15, 2022

Dynamics 365 Layout - Microsoft Lifecycle

https://learn.microsoft.com/en-us/lifecycle/products/dynamics-365-layout Dynamics 365 Layout follows the Modern Lifecycle Policy.. Dynamics 365 Layout Dynamics 365 Layout follows the Modern Lifecycle Policy. Support dates are shown in the Pacific Time Zone (PT) - Redmond, WA, USA.
Published Date : Tuesday, October 25, 2022

Dynamics 365 for Outlook Administrator Guide

https://docs.microsoft.com/en-us/dynamics365/outlook-addin/admin-guide/dynamics-365-for-outlook Dynamics 365 for Outlook can synchronize email messages, contacts, tasks, and appointments between Office Outlook and Dynamics 365 (client-to-server synchronization). Similar to server-side synchronization, synchronization filters are used to synchronize messaging data from Dynamics 365 to Outlook or Exchange.
Published Date : Friday, September 2, 2022

Dynamics 365 for Outlook User Guide

https://docs.microsoft.com/en-us/dynamics365/outlook-addin/user-guide/dynamics-365-outlook-user-s-guide For every email you receive, Dynamics 365 for Outlook will send Dynamics 365 (online) the sender’s email address, the recipient’s email address, and the subject line of the message. This allows Dynamics 365 (online) to validate whether or not a particular mail should be stored by the Dynamics 365 (online) service.
Published Date : Tuesday, August 2, 2022

Work with Dynamics 365 Sales learning path - Training

https://docs.microsoft.com/en-us/training/paths/working-with-dynamics-365-sales/ Manage leads with Dynamics 365 Sales The lead management capabilities in Microsoft Dynamics 365 let you connect with your customers in a whole new way. This module provides an overview of what leads are, and describes the different options for creating leads, managing them, and working with them throughout their lifecycle.
Published Date : Saturday, November 19, 2022

Dynamics 365 Integration

https://docs.microsoft.com/en-us/viva/goals/dynamics-365-integration The Viva Goals integration with Dynamics 365 enables you to automatically update your Key results and Projects with metrics from any of the Dynamics 365 apps, allowing leaders and managers to obtain a holistic view of business operations within Viva Goals.
Published Date : Wednesday, January 11, 2023

Learn the fundamentals of Dynamics 365 Finance - Training

https://docs.microsoft.com/en-us/training/paths/explore-microsoft-dynamics-365-finance/ Explore accounts payable and accounts receivable in Dynamics 365 Finance This module explores the capabilities of Microsoft Dynamics 365 Finance to manage the accounting processes involved in paying vendors or suppliers for good or services received and receiving payments for goods and services delivered.
Published Date : Thursday, September 15, 2022

Overview of the Dynamics 365 Sales mobile app

https://docs.microsoft.com/en-us/dynamics365/sales/sales-mobile/dynamics-365-sales-mobile-app The new Microsoft Dynamics 365 Sales mobile app is optimized for core field seller scenarios to help sellers make use of the time that they spend on the road while traveling to meet customers. It helps sellers with the right data anywhere, anytime, and lets them log and share information quickly.
Published Date : Wednesday, March 30, 2022

Microsoft Dynamics 365 How to articles - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/dynamics-365-how-to-articles Contains the links to documentation on How to perform specific operations in Microsoft Dynamics 365..
Published Date : Thursday, November 25, 2021

Get started with configuration in Dynamics 365 - Training

https://docs.microsoft.com/en-us/training/modules/get-started-configuration-dynamics-365/ Get started with configuration in Dynamics 365 - Training. /training/modules/get-started-configuration-dynamics-365/. Get started with configuration in Dynamics 365.
Published Date : Thursday, September 15, 2022

Dynamics 365 certification and exam names are changing

https://learn.microsoft.com/en-us/certifications/posts/dynamics-365-certification-and-exam-names-are-changing On October 25, 2019, the names of the Dynamics 365 certifications and certification exams are changing. In many cases, the changes are minor simplifications, for example: The certification Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate will become Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate.
Published Date : Wednesday, September 14, 2022

Use Sales Hub and Sales Professional on Dynamics 365 for phones and tablets (Dynamics 365 Sales)

https://docs.microsoft.com/en-us/dynamics365/sales/use-sales-hub-on-dynamics-365-mobile More information: Install Dynamics 365 for phones and tablets Important It is recommended for all Dynamics 365 Sales users who are using the Dynamics 365 for phones and tablet app to migrate and start using the Dynamics 365 Sales app instead.
Published Date : Wednesday, April 13, 2022

Explore Dynamics 365 Sales - Training

https://docs.microsoft.com/en-us/training/modules/explore-dynamics-365-sales/ Explore Dynamics 365 Sales Module 10 Units Beginner Business Owner Business User Functional Consultant Student Dynamics 365 Sales This module introduces learners to Dynamics 365 Sales focusing on managing leads, lead qualification, opportunities and sales orders as part of the standard sales lifecycle.
Published Date : Thursday, September 15, 2022

Azure and Dynamics 365 scenarios - Azure Architecture Center

https://docs.microsoft.com/en-us/azure/architecture/solutions/dynamics-365-scenarios Dynamics 365 components include an application that stores a list of patients together with scores that indicate the urgency of their cases. Web Virtual health on Microsoft Cloud for Healthcare Learn about an architecture that you can use to develop a virtual health solution by using Microsoft Cloud for Healthcare.
Published Date : Friday, December 16, 2022

Portal capabilities for Dynamics 365 FAQ - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/portal-capabilities-dynamics-365-faq Dynamics 365 portals support any custom sign-in provider that provides support for standard authentication protocols. We support OpenIdConnect, SAML2, and WS-Fed protocols for any custom IDP. Oauth2 is only supported for a fixed set of known IDP's.
Published Date : Thursday, November 25, 2021

Dynamics 365 templates

https://learn.microsoft.com/en-us/power-pages/templates/dynamics-365-templates This template integrates with the Dynamics 365 Intelligent Order Management application and can be added to existing customer websites or used to create a new site. Customers can return their orders, view the status of their return request, view return history, and monitor their refund status.
Published Date : Monday, November 14, 2022

Install Dynamics 365 for phones and tablets app

https://docs.microsoft.com/en-us/dynamics365/mobile-app/install-dynamics-365-for-phones-and-tablets Install Dynamics 365 for phones and tablets app Article 10/25/2022 2 minutes to read 10 contributors Feedback In this article Dynamics 365 for phones and Dynamics 365 for tablets are apps that you install on your mobile device. Once you install the app and sign-in, you’ll automatically have access to all the apps you need for your role.
Published Date : Tuesday, October 25, 2022

Explore Dynamics 365 Marketing - Training

https://docs.microsoft.com/en-us/training/modules/explore-dynamics-365-marketing/ Explore Dynamics 365 Marketing Module 9 Units Beginner Business Owner Business User Functional Consultant Student Dynamics 365 Marketing This module introduces learners to Dynamics 365 Marketing with a focus on email marketing, customer segmentation and customer journeys.
Published Date : Thursday, September 15, 2022

Integrating with Dynamics 365 Sales - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/admin-prepare-dynamics-365-for-sales-for-integration This SDK is the Dynamics 365 software development kit (also referred to as Xrm) you use to connect Business Central to Dynamics 365 Sales. The version must be compatible with the SDK version that is used by Dynamics 365 Sales, and equal to or newer than the version used by Dynamics 365 Sales.
Published Date : Friday, April 8, 2022

Integration with Dynamics 365 Field Service - Dynamics 365 Release Plan

https://learn.microsoft.com/en-us/dynamics365-release-plan/2019wave2/mixed-reality/dynamics365-guides/integration-dynamics-365-field-service Dynamics 365 Field Service integration enables Field Service customers to attach guides to Field Service tasks. When work orders are assigned to technicians, the technicians can use the dedicated Field Service tab in the HoloLens application to launch the assigned guide and do their work.
Published Date : Thursday, September 8, 2022

Explore Dynamics 365 Field Service - Training

https://docs.microsoft.com/en-us/training/modules/explore-dynamics-365-field-service/ Explore Dynamics 365 Field Service Module 7 Units Beginner Business Owner Business User Functional Consultant Student Dynamics 365 Field Service This module introduces learners to Dynamics 365 Field Service, focusing on work orders and inspections.
Published Date : Thursday, September 15, 2022

Learn the fundamentals of Microsoft Dynamics 365 Marketing - Training

https://docs.microsoft.com/en-us/training/paths/learn-fundamentals-of-microsoft-dynamics-365-marketing/ Prerequisites None Save Modules in this learning path Explore Dynamics 365 Marketing This module introduces learners to Dynamics 365 Marketing with a focus on email marketing, customer segmentation and customer journeys.
Published Date : Thursday, September 15, 2022

Microsoft Dynamics 365 Monitoring Service

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/microsoft-dynamics-365-monitoring-service Microsoft Dynamics 365 Monitoring Service Article 02/16/2022 2 minutes to read 1 contributor Feedback In this article The Dynamics 365 for Customer Engagement Monitoring Service is an NT-style service that monitors all Dynamics 365 Server roles running on the local computer.
Published Date : Wednesday, February 16, 2022

Learn the fundamentals of Microsoft Dynamics 365 Sales - Training

https://docs.microsoft.com/en-us/training/paths/learn-fundamentals-of-microsoft-dynamics-365-sales/ Learn the fundamentals of Microsoft Dynamics 365 Sales Learning Path 2 Modules Beginner Business Owner Business User Functional Consultant Student Dynamics 365 Sales This learning path introduces learners to Dynamics 365 Sales.
Published Date : Thursday, September 15, 2022

Microsoft Dynamics 365 troubleshooting

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/ Technical content to troubleshoot issues in Microsoft Dynamics 365.
Published Date : Wednesday, November 16, 2022

Leverage the Dynamics 365 Commerce pricing engine to create a sales quote in Dynamics 365 Sales - Dynamics 365 Release Plan

https://learn.microsoft.com/en-us/dynamics365-release-plan/2020wave2/commerce/dynamics365-commerce/leverage-dynamics-365-commerce-pricing-engine-create-sales-quote-dynamics-365-sales Feature details To leverage this feature, the dual-write functionality should be enabled in the Dynamics 365 Commerce environment. Once enabled, users in the Sales application can use the Price quote operation, which will appear on the sales quote page, to trigger the Commerce pricing engine for price calculations.
Published Date : Thursday, September 8, 2022

How to deploy Dynamics 365 App for Outlook

https://docs.microsoft.com/en-us/dynamics365/outlook-app/deploy-dynamics-365-app-for-outlook Dynamics 365 App for Outlook works with customer engagement apps (such as Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Marketing, Dynamics 365 Field Service, Dynamics 365 Project Service Automation, and Dynamics 365 Customer Engagement (on-premises), version 9), and model-driven Power Apps that run on Microsoft Dataverse.
Published Date : Monday, December 12, 2022

Install Microsoft Dynamics 365 Reporting Extensions using a command prompt

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/install-dynamics-365-reporting-extensions-command Microsoft Dynamics 365 Reporting Extensions are data processing extensions that are installed on the SQL Server Reporting Services server. Microsoft Dynamics 365 Reporting Extensions accept the authentication information from Dynamics 365 Server and pass it to the SQL Server Reporting Services server.
Published Date : Wednesday, February 16, 2022

Security considerations for Dynamics 365 Customer Engagement (on-premises)

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/security-considerations-for-microsoft-dynamics-365 When you specify an identity to run a Dynamics 365 for Customer Engagement service, you can choose either a domain user account or the Network Service account.
Published Date : Wednesday, February 16, 2022

Back up the Dynamics 365 Customer Engagement (on-premises) system

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/back-up-the-microsoft-dynamics-365-system A backup plan should be created and rehearsed for all Dynamics 365 for Customer Engagement components and services to make sure that, if a disk or other failure occurs, the maximum amount of data is recoverable. Backup requirements summary Backup requirements vary according to the servers involved.
Published Date : Tuesday, August 2, 2022

Microsoft Dynamics 365 Marketing troubleshooting

https://learn.microsoft.com/en-us/troubleshoot/dynamics-365/marketing/welcome-marketing Microsoft Dynamics 365 Marketing troubleshooting Welcome to Microsoft Dynamics 365 Marketing troubleshooting. These articles explain how to determine, diagnose, and fix issues that you might encounter when you use Microsoft Dynamics 365 Marketing.
Published Date : Monday, August 29, 2022

Manage relationships with relationship selling in Dynamics 365 Sales - Training

https://docs.microsoft.com/en-us/training/modules/manage-relationships-social-selling-dynamics-365-sales/ Building relationships is about knowing who your customers are, what they need, and when to engage with them. Microsoft Social Engagement and LinkedIn Sales Navigator are examples of applications that you can integrate with Dynamics 365 to build these relationships.
Published Date : Saturday, January 21, 2023

Explore general ledger in Microsoft Dynamics 365 Finance - Training

https://learn.microsoft.com/en-us/training/modules/explore-general-ledger-dynamics-365/ Explore general ledger in Microsoft Dynamics 365 Finance Module 7 Units Beginner Business Owner Business User Functional Consultant Student Finance In this module, you will discover the chart of accounts, and then explore the various types of financial dimensions and how they are set up. You will also look at periodic financial processes.
Published Date : Thursday, September 15, 2022

Tracked To Dynamics 365 category added to user's mailbox - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/tracked-to-dynamics-365-category-added Dynamics 365 for Customer Engagement apps provides the OrgDBOrgSettings tool that gives administrators the ability to implement specific updates that were previously reserved for registry implementations. Follow the instructions in this article for steps to extract the tool.
Published Date : Tuesday, November 9, 2021

Error when signing in to Dynamics 365 - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/error-when-signing-dynamics-365 If you're a Dynamics 365 administrator, navigate to the Dynamics 365 Administration Center. Select the Dynamics 365 instance that the user is unable to access and then select the Edit button. If the Security Group field is populated, verify the user is a member of that group.
Published Date : Tuesday, November 9, 2021

Authorize Dynamics 365 apps to use LinkedIn account data

https://docs.microsoft.com/en-us/dynamics365/linkedin/connect-dynamics-365-linkedin Authorize Dynamics 365 apps to sync data from LinkedIn Campaign Manager Go to Sales > LinkedIn Lead Gen Forms > LinkedIn User Profile. To add a new LinkedIn user profile record, select New, enter a Name, and then select Save. To add LinkedIn accounts to this user profile, select Authorize.
Published Date : Thursday, February 17, 2022

Troubleshoot Dynamics 365 App for Outlook - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/troubleshoot-dynamics-365-app-outlook Troubleshooting Microsoft Dynamics 365 App for Outlook Article 11/25/2021 2 minutes to read 2 contributors Feedback In this article This article describes troubleshooting Dynamics 365 App for Outlook.
Published Date : Thursday, November 25, 2021

Dynamics 365 App for Outlook is missing - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/dynamics-365-app-for-outlook-is-missing Applies to:   Microsoft Dynamics 365 Original KB number:   4339287 Symptoms You're unable to find the Dynamics 365 App for Outlook option under Settings in your Dynamics 365 organization. Cause It can be the result of customization to your navigation menu (sitemap).
Published Date : Tuesday, November 9, 2021

Dynamics 365 Marketing entitlement doesn't match your tenant - Dynamics 365 Marketing

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/marketing/dynamics-365-marketing-entitlement-does-not-match-your-tenant Cause Microsoft Dynamics 365 Marketing trial expired after 30 days. Once trial marketing instance expires, it leaves a marketing application on user tenant in Non configured state. This marketing application can't be configured on any other instance. When user tries to select this instance, it throws the error.
Published Date : Monday, January 10, 2022

User role doesn't have required permissions - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/current-user-role-not-have-required-permissions Verify your security role has access to the Dynamics 365 App for Outlook app module: Provide security role access Important Custom security roles do not have access to the Dynamics 365 app module by default. The steps in the article referenced above are required.
Published Date : Tuesday, November 9, 2021

Error when accessing Dynamics 365 over IFD - Dynamics 365 Sales

https://learn.microsoft.com/en-us/troubleshoot/dynamics-365/sales/error-when-accessing-dynamics-365-ifd It should include the Dynamics 365 organization name record, the Dynamics 365 discovery web service record, the ADFS record along with the Dynamics 365 IFD federation endpoint record.
Published Date : Tuesday, November 9, 2021

Cannot connect to your Dynamics 365 server - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/cannot-connect-your-dynamics-365-server Applies to:   Microsoft Dynamics 365 Original KB number:   3124910 Symptoms When attempting to use the Dynamics 365 App for Outlook, you receive the following message: "We're unable to connect to your Microsoft Dynamics 365 server.
Published Date : Tuesday, November 9, 2021

Exchange error appears in Alert in a Dynamics 365 mailbox - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/exchange-error-in-dynamics-365-mailbox-alert If Dynamics 365 sends a request to Exchange and Exchange returns a failure message, that error may be logged in the Alerts section of the corresponding Mailbox record in Dynamics 365. If you're directed to this article, it indicates the Dynamics 365 team doesn't yet have an article focused on that specific Exchange error.
Published Date : Tuesday, November 9, 2021

Something went wrong during sign-in when accessing Dynamics 365 App for Outlook - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/something-went-wrong-during-sign Cause Cause 1 Microsoft Dynamics 365 App for Outlook was unable to connect to the authorization service to ensure that you're authorized to use this app. Cause 2 This issue can occur if your Dynamics 365 (online) URL was changed after the Dynamics 365 App for Outlook was installed.
Published Date : Tuesday, November 9, 2021

ErrorInternalServerTransientError error - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/errorinternalservertransienterror-error Applies to:   Microsoft Dynamics 365 Original KB number:   4471977 Symptoms The following alert appears within a Dynamics 365 mailbox record: "An unexpected error occurred while receiving email. Mailbox [Mailbox Name] didn't synchronize.
Published Date : Tuesday, November 9, 2021

UnknownIncomingEmailIntegrationError - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/unknownincomingemailintegrationerror Applies to:   Microsoft Dynamics 365 Original KB number:   4471980 Symptoms The following alert appears within a Dynamics 365 mailbox record: "An unknown error occurred while receiving email. Mailbox Michael Dwyer didn't synchronize.
Published Date : Tuesday, November 9, 2021

Manage opportunities with Dynamics 365 Sales - Training

https://docs.microsoft.com/en-us/training/modules/manage-opportunities-dynamics-365-sales/ The opportunity management capabilities in Microsoft Dynamics 365 make it easy to manage opportunities and convert more leads. In this module, you'll learn how and when opportunities are used and managed in Dynamics 365. You'll also learn about the options for creating opportunities, their relationships with other records, and how to manage them throughout their lifecycle. By providing a complete view of the customer, Dynamics 365 helps you win more deals.
Published Date : Friday, January 20, 2023

Troubleshoot issues with emails - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/troubleshoot-emails-issues Provides resolutions for the known issues that are related to emails in Dynamics 365 Sales.
Published Date : Friday, September 9, 2022

Deploy Dynamics 365 Commerce - Training

https://docs.microsoft.com/en-us/training/paths/deploy-dynamics-365-commerce/ This learning path describes how to deploy Dynamics 365 Commerce
Published Date : Friday, September 16, 2022

IncomingMailboxInternalCrmError - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/incomingmailboxinternalcrmerror Provides a solution to an error that occurs in a Dynamics 365 mailbox record.
Published Date : Tuesday, November 9, 2021

Dynamics 365 for Talent - Microsoft Lifecycle

https://docs.microsoft.com/en-us/lifecycle/products/dynamics-365-for-talent Dynamics 365 for Talent follows the Modern Lifecycle Policy.
Published Date : Tuesday, November 1, 2022

Dynamics 365 for tablets and IFD

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/dynamics-365-for-tablets-and-ifd Learn about using Dynamics 365 for tablets over the internet with Dynamics 365 Customer Engagement (on-premises)
Published Date : Wednesday, February 16, 2022

Troubleshooting solution import errors in Dynamics 365 - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/troubleshoot-solution-import-errors-in-dynamics-365 This article introduces how to troubleshoot solution import errors in Microsoft Dynamics 365.
Published Date : Thursday, November 25, 2021

Design Dynamics 365 Solutions - Training

https://docs.microsoft.com/en-us/training/paths/design-dynamics-365-solutions/ While the technology is important, designing solutions with Dynamics 365 is about more than the technology. You must know your customers and speak their industry language. You need to understand how to gather and document requirements. You'll explore and define the business processes and map them to functionality to implement solutions with Dynamics 365.
Published Date : Tuesday, November 22, 2022

Unable to connect to your Microsoft Dynamics 365 server error when using Microsoft Dynamics 365 App for Outlook - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/we-are-unable-to-connect-to-your-dynamics-365-app-for-outlook-error When you try to use Microsoft Dynamics 365 App for Outlook, you receive a We're unable to connect to your Microsoft Dynamics 365 server error. Provides a resolution.
Published Date : Tuesday, November 9, 2021

Set up and configure Dynamics 365 Sales - Training

https://docs.microsoft.com/en-us/training/modules/configure-dynamics-365-sales/ Microsoft Dynamics 365 Sales enables salespeople to build strong relationships with their customers, act based on insights, and close sales faster. Use Dynamics 365 Sales to track your accounts and contacts, nurture your sales from lead to order, and create sales collateral. This module focuses on introducing the Dynamics 365 Sales application and the first steps that an organization should take in setting up the application.
Published Date : Thursday, January 19, 2023

UnknownIncomingEmailIntegrationError 2147220192 error - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/unknownincomingemailintegrationerror-2147220192 UnknownIncomingEmailIntegrationError -2147220192 appears in alert in Microsoft Dynamics 365 mailbox. Provides a resolution.
Published Date : Tuesday, November 9, 2021

Design the Dynamics 365 deployment - Training

https://docs.microsoft.com/en-us/training/modules/design-dynamics-365-deployment/ Learn how to design the Dynamics 365 deployment.
Published Date : Tuesday, October 4, 2022

ExpressRoute for Dynamics 365

https://learn.microsoft.com/en-us/shows/dynamics-365-fasttrack-architecture-insights/expressroute-for-dynamics-365 Check out ExpressRoute for Dynamics 365! Chapters 00:53 - Express Route 02:51 - Use Cases 05:28 - Tech Details 07:59 - Provisional Steps
Published Date : Wednesday, October 19, 2022

Dynamics 365 Remote Assist - Microsoft Lifecycle

https://learn.microsoft.com/en-us/lifecycle/products/dynamics-365-remote-assist Dynamics 365 Remote Assist follows the Modern Lifecycle Policy.
Published Date : Tuesday, November 1, 2022

Microsoft Dynamics 365 Finance troubleshooting

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/finance/welcome-finance Landing page for Microsoft Dynamics 365 Finance troubleshooting articles.
Published Date : Tuesday, August 9, 2022

Microsoft Dynamics 365 Server installation

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/microsoft-dynamics-365-server-installation Learn how to install Dynamics 365 Server for Dynamics 365 Customer Engagement (on-premises)
Published Date : Wednesday, February 16, 2022

Unable to import Dynamics 365 solution - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/unable-import-dynamics-365-solution Provides a solution to an issue where you can't import Dynamics 365 solution or install an app because of web resource size.
Published Date : Tuesday, November 9, 2021

Encryption in Microsoft Dynamics 365 - Microsoft Purview (compliance)

https://docs.microsoft.com/en-us/microsoft-365/compliance/office-365-encryption-in-microsoft-dynamics-365 Learn how Microsoft uses encryption technology to protect customer data in Microsoft Dynamics 365 while at rest in a Microsoft database and while in transit.
Published Date : Tuesday, October 18, 2022

Dynamics 365 Customer Insights and Sales Integration

https://learn.microsoft.com/en-us/shows/dynamics-365-fasttrack-architecture-insights/dynamics-365-customer-insights-and-sales-integration This session takes you through the overview of Customer Insights and Sales Integration, as well as some of the recommended practices in real-time scenarios. Chapters 00:00 - Introduction 00:27 - Dynamics 365 Customer Insights and Sales Integration 04:26 - Upcoming feature releases 07:52 - Best Practices Recommended resources Explore Customer Insights - Dynamics 365 Customer Insights | Microsoft Learn Add and configure the timeline control in Power Apps - Power Apps | Microsoft Learn Customer or business contact activities - Dynamics 365 Customer Insights | Microsoft Learn Customer Card Add-in for Dynamics 365 apps (preview) (contains video) - Dynamics 365 Customer Insights | Microsoft Learn
Published Date : Thursday, February 2, 2023

Software requirements for Dynamics 365 Server

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/software-requirements-for-microsoft-dynamics-365-server This article lists the required software requirements for Dynamics 365 Server
Published Date : Wednesday, February 16, 2022

IncomingEmailRejected when you install Dynamics 365 App for Outlook - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/error-incomingemailrejected-install-dynamics-365-app-outlook This article provides a resolution for the problem that occurs when you attempt to install Dynamics 365 App for Outlook.
Published Date : Tuesday, November 9, 2021

Dynamics 365 Marketing problem with the deployment - Dynamics 365 Marketing

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/marketing/dynamics-365-marketing-problem-with-deployment Problem with the deployment for Microsoft Dynamics 365 Marketing application. Provides a resolution.
Published Date : Monday, January 10, 2022

This email is saved in another mailbox when you use Dynamics 365 App for Outlook - Dynamics 365 Sales

https://learn.microsoft.com/en-us/troubleshoot/dynamics-365/sales/error-when-using-dynamics-365-app-outlook This article provides a resolution for the problem that occurs when you use Dynamics 365 App for Outlook.
Published Date : Tuesday, November 9, 2021

Dynamics 365 Supply Chain Management integration - Dynamics 365 Release Plan

https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/finance-operations/dynamics365-guides/dynamics-365-supply-chain-management-integration Integrate Dynamics 365 Supply Chain Management with Dynamics 365 Guides to create mixed-reality, step-by-step instructions for production processes.
Published Date : Thursday, September 8, 2022

Implement goal management in Dynamics 365 Sales and Customer Service - Training

https://docs.microsoft.com/en-us/training/paths/apply-goal-management-dynamics-365/ Learn how to create goals for Microsoft Dynamics 365 Sales and Customer Service.
Published Date : Thursday, September 15, 2022

Appointment not synchronized to Exchange or Outlook - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/appointments-do-not-synchronize-to-exchange-or-outlook Appointments that are created in Microsoft Dynamics 365 can't synchronize to Microsoft Exchange or Microsoft Outlook. Provides a resolution.
Published Date : Tuesday, November 9, 2021

Upgrade Dynamics 365 Server

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/upgrade-from-microsoft-dynamics-365-server Learn how to upgrade a server in Dynamics 365 Customer Engagement (on-premises)
Published Date : Wednesday, February 16, 2022

Dynamics 365 App for Outlook didn't load and window.Office not available - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/dynamics-365-app-outlook-did-not-load Provides a solution to an error that occurs when trying to use the Dynamics 365 App for Outlook.
Published Date : Tuesday, November 9, 2021

Learn the fundamentals of Dynamics 365 projects - Training

https://docs.microsoft.com/en-us/training/paths/learn-fundamentals-dynamics-365-projects/ Learn the fundamentals of Dynamics 365 projects, and better understand digital transformation, Dynamics 365 apps and services, project team members and stakeholders, and the types of implementation methodologies for Dynamics 365 projects. This foundation will prepare you to continue your learning and prepare you for your first project
Published Date : Tuesday, November 22, 2022

Email tracked by Dynamics 365 App for Outlook not showing - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/emails-tracked-by-dynamics-365-app-for-outlook-show-track-pending An email tracked with Dynamics 365 App for Outlook does not appear in Dynamics 365. Provides a resolution.
Published Date : Tuesday, November 9, 2021

Specified field does not exist error during configuration - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/the-specified-field-does-not-exist-in-dynamics-365-error You can't configure Microsoft Dynamics 365 for Outlook due to the specified field does not exist in Microsoft Dynamics 365 error. Provides a resolution.
Published Date : Tuesday, November 9, 2021

Import Generic Error occurs - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/import-generic-error Provides a solution to an error that occurs when importing a solution in Dynamics 365.
Published Date : Tuesday, November 9, 2021

Error when access the Dynamics 365 app for Outlook - Dynamics 365 Sales

https://learn.microsoft.com/en-us/troubleshoot/dynamics-365/sales/error-access-dynamics-365-app-outlook This article provides a resolution for the problem that occurs when you access the Dynamics 365 application for Outlook.
Published Date : Tuesday, November 9, 2021

Dynamics 365: FastTrack Finance and Operations: Electronic Reporting

https://docs.microsoft.com/en-us/shows/dynamics-365-fasttrack-architecture-insights/dynamics-365-fasttrack-finance-and-operations-electronic-reporting Check out Dynamics 365 FastTrack Finance and Operations: Electronic Reporting with Scenarios! Chapters 00:00 - Welcome 00:18 - Agenda 00:28 - Why 02:02 - Scenarios
Published Date : Wednesday, October 19, 2022

Microsoft Dynamics 365 Server roles

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/microsoft-dynamics-365-server-roles Learn about the server roles in Dynamics 365 Customer Engagement (on-premises)
Published Date : Wednesday, February 16, 2022

Enable Apple Pay with Dynamics 365 Payment Connector for Adyen

https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/commerce/dynamics365-commerce/enable-apple-pay-dynamics-365-payment-connector-adyen This feature adds Apple Pay capabilities in Dynamics 365 Commerce using the Dynamics 365 Payment Connector for Adyen.
Published Date : Tuesday, December 6, 2022

Error when you search Outlook in Microsoft Dynamics 365 App - Dynamics 365 Sales

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/error-search-outlook-dynamics-365-app This article provides a resolution for the problem that occurs when you attempt to search in Microsoft Dynamics 365 App for Outlook.
Published Date : Tuesday, November 9, 2021

Microsoft Dynamics 365 Sales troubleshooting

https://docs.microsoft.com/en-us/troubleshoot/dynamics-365/sales/welcome-sales Landing page for Microsoft Dynamics 365 Sales troubleshooting articles.
Published Date : Monday, April 12, 2021

Application lifecycle management for Dynamics 365 - Training

https://learn.microsoft.com/en-us/training/modules/application-lifecycle-management-dynamics-365/ An ALM (Application lifecycle management) strategy is in place to provide guidance and support to the team that’s deploying Dynamics 365 applications.
Published Date : Tuesday, October 4, 2022

Install the Report Authoring Extension for Dynamics 365 Customer Engagement (on-premises)

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/analytics/install-dynamics-365-report-authoring-extension Learn how to install the Dynamics 365 Report Authoring Extension for creating and customizing Fetch-based reports.
Published Date : Tuesday, August 2, 2022