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Selected Feed: Dynamics 365

Type | Microsoft Docs - PowerApps

https://docs.microsoft.com/en-us/powerapps/developer/component-framework/manifest-schema-reference/type The telephony provider choice is at the bottom of the General tab of System Settings.For Dynamics 365 for tablets, Skype is the only available telephony provider.
Published Date : Saturday, October 12, 2019

Property Element - PowerApps

https://docs.microsoft.com/en-us/powerapps/developer/component-framework/manifest-schema-reference/property The telephony provider choice is at the bottom of the General tab of System Settings.For Dynamics 365 for tablets, Skype is the only available telephony provider.
Published Date : Saturday, October 12, 2019

getValue - PowerApps

https://docs.microsoft.com/en-us/powerapps/developer/component-framework/reference/entity/getvalue getvalue-description.md Applies to Dynamics 365 (online), version 9.x Returns the value of the specified column name.
Published Date : Saturday, October 12, 2019

Property Set Element - PowerApps

https://docs.microsoft.com/en-us/powerapps/developer/component-framework/manifest-schema-reference/property-set The telephony provider choice is at the bottom of the General tab of System Settings.For Dynamics 365 for tablets, Skype is the only available telephony provider.
Published Date : Saturday, October 12, 2019

Image attributes (Common Data Service) - PowerApps

https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/image-attributes Learn about image attributes that store image data, supporting attributes, retrieving image data, and Uploading image data.
Published Date : Saturday, October 12, 2019

Install Dynamics 365 Field Service (Dynamics 365 Field Service)

https://docs.microsoft.com/en-us/dynamics365/field-service/install-field-service This article describes how to install the Dynamics 365 Field Service application for Dynamics 365 (online). ... In the Dynamics 365 organization, go to Settings > Solutions.
Published Date : Saturday, October 12, 2019

Get Resource Scheduling Optimization (RSO)

https://docs.microsoft.com/en-us/dynamics365/field-service/rso-get-install And for even more details, visit the Dynamics 365 Licensing Guide (PDF). ... After purchasing, install Dynamics 365 Field Service. ... Go to Admin Centers > Dynamics 365 > Instances.
Published Date : Saturday, October 12, 2019

Frequently asked questions for Dynamics 365 Field Service

https://docs.microsoft.com/en-us/dynamics365/field-service/troubleshoot-faq Note If you're looking for help with errors, unexpected behavior, crashes, and bugs, create a Dynamics 365 support ticket. ... As of Field Service v8.x, you can find Field Service among the other Dynamics 365 apps by selecting Dynamics 365 in the top left and selecting Field Service.
Published Date : Saturday, October 12, 2019

Deployment

https://docs.microsoft.com/en-us/dynamics365/field-service/rso-deployment Go to the Dynamics 365 admin center and select the Applications tab. ... RSO is associated with a single Dynamics 365 organization in the tenant. ... Use Change Organization to change the RSO deployment from a Dynamics 365 organization to another.
Published Date : Saturday, October 12, 2019

Business events in financial period close - Finance & Operations | Dynamics 365 | #MSDyn365FO

https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/business-events/how-to/period-close This topic explains how to use business events in the financial period close business process to gain insights and provide internal controls.
Published Date : Saturday, October 12, 2019

Export user data from Project for the Web

https://docs.microsoft.com/en-us/projectonline/export-user-data-from-project-for-the-web Your organization can export a specific user&#x27s content from your Project Online environment. To export this content, an Office 365 global administrator can follow these steps:
Published Date : Friday, October 11, 2019

Delete user data from Project for the web

https://docs.microsoft.com/en-us/projectonline/delete-user-data-from-project-for-the-web Learn how an Office 365 global administrator can delete a user&#x27s information from Project for the web.
Published Date : Friday, October 11, 2019

Delete user data from Roadmap

https://docs.microsoft.com/en-us/projectonline/delete-user-data-from-roadmap Learn how an Office 365 global administrator can delete a user&#x27s information from Roadmap.
Published Date : Friday, October 11, 2019

Data sources supported in Azure Analysis Services

https://docs.microsoft.com/en-us/azure/analysis-services/analysis-services-datasource Describes data sources supported for data models in Azure Analysis Services.
Published Date : Friday, October 11, 2019

Document and test your PowerApps application - Learn

https://docs.microsoft.com/en-us/learn/modules/document-test-powerapps-app/ Learn how to document and test a PowerApps application.
Published Date : Friday, October 11, 2019

Build more complex flows with Microsoft Flow - Learn

https://docs.microsoft.com/en-us/learn/modules/build-more-flows/ Learn how to build more complex flows that automate events.
Published Date : Friday, October 11, 2019

Explore what Power BI can do for you - Learn

https://docs.microsoft.com/en-us/learn/modules/explore-power-bi-service/ As a consumer, you&#x27ll work in the Power BI service to review and interact with content that has been shared with you. This module provides the foundational information that you need to work effectively in the Power BI service.
Published Date : Friday, October 11, 2019

Manage Content Security Policy (CSP) - Finance & Operations | Dynamics 365 | #MSDyn365FO

https://docs.microsoft.com/en-us/dynamics365/commerce/manage-csp This topic describes how to manage Content Security Policy (CSP) in Microsoft Dynamics 365 Commerce.
Published Date : Friday, October 11, 2019

Authoring home page overview - Finance & Operations | Dynamics 365 | #MSDyn365FO

https://docs.microsoft.com/en-us/dynamics365/commerce/authoring-home-overview This topic provides an overview of the authoring home page in Microsoft Dynamics 365 Commerce.
Published Date : Friday, October 11, 2019

Action messages - Finance & Operations | Dynamics 365 | #MSDyn365FO

https://docs.microsoft.com/en-us/dynamics365/supply-chain/master-planning/action-messages An action message is a system-generated suggestion to change an existing planned or firmed order.
Published Date : Friday, October 11, 2019

Inventory on-hand mobile workspace - Finance & Operations | Dynamics 365 | #MSDyn365FO

https://docs.microsoft.com/en-us/dynamics365/supply-chain/inventory/inventory-on-hand-mobile-workspace This topic provides information about the Inventory on-hand mobile workspace. This workspace helps you gain mobile insights into reserved and available inventory anytime and anywhere.
Published Date : Friday, October 11, 2019

Data sources supported in SQL Server Analysis Services tabular 1400 models

https://docs.microsoft.com/en-us/analysis-services/tabular-models/data-sources-supported-ssas-tabular-1400 models only Database Access Database SQL Server Analysis Services IBM Informix (beta) JSON document Lines from binary MySQL Database PostgreSQL Database Yes No SAP HANA Yes No SAP Business Warehouse Yes No Sybase Database Yes No File Excel workbook Folder JSON Text/CSV XML table Online services Dynamics
Published Date : Friday, October 11, 2019

Dynamics 365 for phones and tablets User's Guide (Dynamics 365 apps)

https://docs.microsoft.com/en-us/dynamics365/mobile-app/dynamics-365-phones-tablets-users-guide Use the Dynamics 365 for phones and Dynamics 365 for tablets apps for your sales, customer service, field service, and other tasks when you're on the go. ... Install Dynamics 365 for Tablets (Preview) app.
Published Date : Friday, October 11, 2019

Build a model in AI Builder - AI Builder

https://docs.microsoft.com/en-us/ai-builder/build-model Provides the steps needed to build any type of AI model in AI Builder. This topic will get you started.
Published Date : Friday, October 11, 2019

Administer AI Builder - AI Builder

https://docs.microsoft.com/en-us/ai-builder/administer Provides information about supported regions, enabling or disabling the feature, and backup&#x2Frestore in AI Builder.
Published Date : Friday, October 11, 2019

Search the audit log in the Security & Compliance Center

https://docs.microsoft.com/en-us/microsoft-365/compliance/search-the-audit-log-in-security-and-compliance Use the Security &amp Compliance Center to search the unified audit log to view user and administrator activity in your Office 365 organization.
Published Date : Friday, October 11, 2019

Azure Marketplace and AppSource Consulting Services

https://docs.microsoft.com/en-us/azure/marketplace/consulting-services This article describes the eligibility criteria and publishing requirements for new consulting-service offerings in the Azure Marketplace.
Published Date : Friday, October 11, 2019

Administrator role descriptions and permissions - Azure Active Directory

https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/directory-assign-admin-roles An admin role can add users, assign administrative roles, reset user passwords, manage user licenses, or manage domains.
Published Date : Friday, October 11, 2019

Configure and use the General ledger in Dynamics 365 for Finance and Operations - Learn

https://docs.microsoft.com/en-us/learn/paths/configure-use-general-ledger-dyn365-finance/ Financial management in Dynamics 365 Finance and Operations empowers business users to control finances and manage funds with accurate information at any time for financial planning and forecasting, and stay up-to-date with analytics. Since finance is the heart of the business, and the General ledger module is the heart of financial management, this learning path shows you how to set up functionality in the General ledger module.
Published Date : Friday, October 11, 2019

Intercompany accounting in Dynamics 365 Finance - Learn

https://docs.microsoft.com/en-us/learn/modules/intercompany-accounting-dyn365-finance/ You can use intercompany accounting when accounting processes are centralized for subsidiaries or branch offices. With intercompany accounting, you can create a single entry that posts to multiple companies. Dynamics 365 Finance provides features that help you set up the system, process transactions, and trace intercompany transactions.
Published Date : Friday, October 11, 2019

Released version 3.19033 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/powerapps-studio-players/3.19033 Version 3.19033 for PowerApps Studio and PowerApps Mobile is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on March 18, 2019, and completed worldwide rollout on March 27, 2019.
Published Date : Friday, October 11, 2019

Released version 3.18124 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/powerapps-studio-players/3.18124 Version 3.18124 for PowerApps Studio and PowerApps Mobile is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on January 3, 2019, and completed worldwide rollout on January 9, 2019.
Published Date : Friday, October 11, 2019

Released version 3.18102 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/powerapps-studio-players/3.18102 Version 3.18102 for PowerApps Studio and PowerApps Mobile is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on October 10, 2018, and completed worldwide rollout on October 15, 2018.
Published Date : Friday, October 11, 2019

Released version 19.4 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/powerapps-portal/19.4 Version 19.4 for Web.PowerApps.com is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on February 27, 2019, and completed worldwide rollout on March 6, 2019.
Published Date : Friday, October 11, 2019

Released version 20190715 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/flow-portal/20190715 Version 20190715 for Flow portal is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on July 17, 2019, and completed worldwide rollout on July 26, 2019.
Published Date : Friday, October 11, 2019

Released version 20190304 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/flow-portal/20190304 Version 20190304 for Flow portal is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on March 7, 2019, and completed worldwide rollout on March 15, 2019.
Published Date : Friday, October 11, 2019

Released version 9.1 18113 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/common-data-service/9.1-18113 Version 9.1 18113 for Common Data Service for Apps is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on December 12, 2018, and completed worldwide rollout on January 16, 2019.
Published Date : Friday, October 11, 2019

Released version 9.1 18094 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/common-data-service/9.1-18094 Version 9.1 18094 for Common Data Service for Apps is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on September 27, 2018, and completed worldwide rollout on October 25, 2018.
Published Date : Friday, October 11, 2019

Released version 9.1 18104 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/common-data-service/9.1-18104 Version 9.1 18104 for Common Data Service for Apps is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on November 1, 2018, and completed worldwide rollout on December 5, 2018.
Published Date : Friday, October 11, 2019

Released version 20180929 - Release Notes

https://docs.microsoft.com/en-us/business-applications-release-notes/powerplatform/released-versions/flow-portal/20180929 Version 20180929 for Flow portal is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on October 2, 2018, and completed worldwide rollout on October 22, 2018.
Published Date : Friday, October 11, 2019

Customize the business card scan control (Dynamics 365 Sales)

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/customize-business-card-scan-control Customize how the data from the scanned business cards maps to the fields in the Contact and Lead forms.
Published Date : Friday, October 11, 2019

Dynamics 365 Portals FAQ

https://docs.microsoft.com/en-us/dynamics365/portals/portal-faq Frequently asked questions in Dynamics 365 Portals.
Published Date : Friday, October 11, 2019

Define entity forms and custom logic within a portal

https://docs.microsoft.com/en-us/dynamics365/portals/entity-forms-custom-logic Instructions to create entity forms in a portal.
Published Date : Friday, October 11, 2019

New features in Dynamics 365 Customer Engagement (on-premises), version 9.x

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/whats-new This topic lists new features that are available with Dynamics 365 Customer Engagement (on-premises), version 9.x. ... More information: Dynamics 365 Documentation.
Published Date : Friday, October 11, 2019

Microsoft Dynamics 365 - Learn

https://docs.microsoft.com/en-us/learn/dynamics365/ Microsoft Dynamics 365 is a set of applications that are connected by data and intelligence. Use Dynamics 365 to unleash your organization’s potential. Pick a learning path and get started.
Published Date : Friday, October 11, 2019

Get started with Microsoft Business Applications - Learn

https://docs.microsoft.com/en-us/learn/businessapps/ Elevate your career with Microsoft Business Applications, a set of Dynamics 365 applications that are connected by data and intelligence supported by the Power Platform.
Published Date : Friday, October 11, 2019

Power Platform - Learn

https://docs.microsoft.com/en-us/learn/powerplatform/ Use PowerApps, Power BI, and Microsoft Flow to customize, extend, and build all the apps you need for your business and unlock the potential of Office 365 and Dynamics 365. Pick a learning path and dive in.
Published Date : Friday, October 11, 2019

Introduction to Azure - Learn

https://docs.microsoft.com/en-us/learn/azure/ The skills required to advance your career and earn your spot at the top do not come easily. Now there’s a more rewarding approach to hands-on learning that helps you achieve your goals faster. Earn points, levels, and achieve more!
Published Date : Friday, October 11, 2019

Microsoft Learn

https://docs.microsoft.com/en-us/learn/ The skills required to advance your career and earn your spot at the top do not come easily. Now there’s a more rewarding approach to hands-on learning that helps you achieve your goals faster. Earn points, levels, and achieve more!
Published Date : Friday, October 11, 2019

Add-On Apps - Getting You Started - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/readiness/readiness-add-on-apps-getting-you-started Getting you started with Microsoft Dynamics 365 Business Central Add-On Apps on AppSource
Published Date : Friday, October 11, 2019

IsTemporary Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-istemporary-method In Dynamics 365 Business Central, the table number value of a RecordID or a RecordRef always contains the ID of the originating physical table and not the run-time generated sequence ID.
Published Date : Friday, October 11, 2019

Number Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-number-method In Dynamics 365 Business Central, the table number value of a RecordRef always contains the ID of the originating physical table and not the run-time generated sequence ID.
Published Date : Friday, October 11, 2019

Table and Field Triggers - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/triggers/devenv-table-and-field-triggers Dynamics 365 Business Central recognizes certain actions that happen to a table when you use it, for example, when you insert or modify data. ... Defining AL code in triggers allows you to change the default behavior of Dynamics 365 Business Central.
Published Date : Friday, October 11, 2019

Modify Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-modify-method In earlier versions of Dynamics 365, certain situations allowed code that an end-user runs to modify a record after a newer version of the record was written and committed to the database.
Published Date : Friday, October 11, 2019

Task Scheduler - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-task-scheduler Tasks run in a background session between the Dynamics 365 Business Central service instance and database. ... The Dynamics 365 Business Central service instance restarted while the task was being run.
Published Date : Friday, October 11, 2019

Rename Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-rename-method In earlier versions of Dynamics 365, certain situations allowed code that an end-user runs to modify a record after a newer version of the record was written and committed to the database.
Published Date : Friday, October 11, 2019

AddLink Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-addlink-method Remarks The URL can be a link to a Web site, a file stored on the local or on a remote computer, or a link to a Dynamics 365 page.
Published Date : Friday, October 11, 2019

Connect to the Intelligent Cloud from on-premises - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/about-intelligent-edge Get a cloud copy of your data so you are connected to the intelligent cloud also when you have an on-premises solution based on Business Central, Dynamics GP, Dynamics SL, or Dynamics NAV.
Published Date : Friday, October 11, 2019

Integration Triggers - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/triggers/devenv-integration-triggers The following triggers have been added to support integration with Dynamics 365 for Sales solutions: OnDatabaseCreate OnDatabaseModify OnDatabaseRename OnDatabaseDelete Applies To Pages Tables Remarks These triggers are called whenever a record changes through code or user interaction.
Published Date : Friday, October 11, 2019

Time Data Type - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/time/time-data-type Dynamics 365 uses only the time part and inserts a constant value for the date: 01-01-1754. ... The Dynamics 365 undefined time is represented by the same value as an undefined date.
Published Date : Friday, October 11, 2019

Technical Validation Checklist - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-checklist-submission Describing the steps you must go through to successfully submit your app to AppSource.
Published Date : Friday, October 11, 2019

Count Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-count-method In previous versions of Dynamics 365, the COUNT method ignored security filters and always returned the total number of records unless you called the SETPERMISSIONFILTER method to get a filtered count. ... In Dynamics 365 Business Central, the COUNT method adheres to the SecurityFiltering Property. .
Published Date : Friday, October 11, 2019

HasLinks Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-haslinks-method Remarks The link can be a link to a website, a file stored on the local computer or on a remote computer, or a link to a Dynamics 365 page.
Published Date : Friday, October 11, 2019

Delete Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-delete-method In earlier versions of Dynamics 365, certain situations allowed code that an end-user runs to modify a record after a newer version of the record was written and committed to the database.
Published Date : Friday, October 11, 2019

Open Method - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/methods-auto/recordref/recordref-open-method For Dynamics 365 Business Central, you must set the target as Cloud to publish your extension to the AppSource.
Published Date : Friday, October 11, 2019

Exporting data for Extensions - Business Central

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-export-data-for-extension How you can export data such as permisisons, web services, and table data for an extension.
Published Date : Friday, October 11, 2019

Create and design model-driven app forms - PowerApps

https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-design-forms Updated entities as well as your own custom entities include support for the Dynamics 365 for tablets client, business process flows, and business rules.
Published Date : Friday, October 11, 2019

Network Performance Monitor solution in Azure

https://docs.microsoft.com/en-us/azure/azure-monitor/insights/network-performance-monitor Network Performance Monitor in Azure helps you monitor the performance of your networks, in near real time, to detect and locate network performance bottlenecks.
Published Date : Friday, October 11, 2019

Azure Active Directory Conditional Access settings reference

https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/technical-reference Get an overview of the supported settings in an Azure Active Directory Conditional Access policy.
Published Date : Friday, October 11, 2019

Help resources for administrator & sales managers (Dynamics 365 Sales Professional)

https://docs.microsoft.com/en-us/dynamics365/sales-professional/admin-guide A starting point for browsing admin and sales manager content for Dynamics 365 Sales.
Published Date : Friday, October 11, 2019

Troubleshoot Teams integration

https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-troubleshoot Troubleshoot issues with Teams integration.
Published Date : Friday, October 11, 2019

Help resources for Dynamics 365 Sales Professional

https://docs.microsoft.com/en-us/dynamics365/sales-professional/help-hub A starting point for browsing help content for Dynamics 365 Sales Professional.
Published Date : Friday, October 11, 2019

Enable sales order processing integration (Dynamics 365 Sales)

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/developer/enable-sales-order-processing-integration Sales order processing integration makes it convenient to connect Dynamics 365 Sales with an external back-office order processing application. ... When sales order processing is turned off, Dynamics 365 Sales allows invoices to be created from orders.
Published Date : Friday, October 11, 2019

Capture forecast category for opportunity (Dynamics 365 Sales)

https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/capture-forecast-category-opportunity Capture the forecast category in Dynamics 365 Sales to determine whether an opportunity is a low confidence or high confidence to indicate the chances of it getting converted to a sale.
Published Date : Friday, October 11, 2019

Configure and use custom channel (Dynamics 365 Marketing Developer Guide)

https://docs.microsoft.com/en-us/dynamics365/marketing/developer/configure-use-custom-channel Provides information on how to install custom channel from AppSource to your Dynamics 365 Marketing instance.
Published Date : Friday, October 11, 2019

Remove custom channel (Dynamics 365 Marketing Developer Guide)

https://docs.microsoft.com/en-us/dynamics365/marketing/developer/remove-custom-channel Provides information on how to uninstall&#x2Fremove custom channel from your Dynamics 365 Marketing instance.
Published Date : Friday, October 11, 2019

Retrieve interactions for a contact using code (Dynamics 365 Marketing Developer Guide)

https://docs.microsoft.com/en-us/dynamics365/marketing/developer/retrieve-interactions-contact Know how to programmatically retrieve interactions for a contact using an action; GDPR compliance.
Published Date : Friday, October 11, 2019

Metadata reference for your organization (Dynamics 365 Marketing Developer Guide)

https://docs.microsoft.com/en-us/dynamics365/marketing/developer/marketing-organization-metadata Know about the installed solutions, entities, and custom actions in your marketing organization.
Published Date : Friday, October 11, 2019

Search knowledge articles in the Customer Service Hub in Dynamics 365 Customer Service

https://docs.microsoft.com/en-us/dynamics365/customer-service/search-knowledge-articles-csh See how you can effectively search knowledge articles in the Customer Service Hub.
Published Date : Friday, October 11, 2019

Set up rules to automatically create or update records (Dynamics 365 Customer Service)

https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-rules-to-automatically-create-or-update-records Know how to set up rules to automatically create or update records in Dynamics 365 Customer Service
Published Date : Friday, October 11, 2019

Configure interactive dashboards in the Customer Service Hub

https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-interactive-dashboards-customer-service-hub Know how to configure interactive dashboards in Dynamics 365 Customer Service.
Published Date : Friday, October 11, 2019

Understanding Cases and SLA in Customer Service Hub

https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-case-sla Understand Cases and SLA in Customer Service Hub for Dynamics 365 Customer Service.
Published Date : Friday, October 11, 2019

Define service level agreements (Dynamics 365 Customer Service)

https://docs.microsoft.com/en-us/dynamics365/customer-service/define-service-level-agreements Know how to define service level agreements in Dynamics 365 Customer Service
Published Date : Friday, October 11, 2019

Upgrade from Interactive Service Hub to the Customer Service Hub app

https://docs.microsoft.com/en-us/dynamics365/customer-service/upgrade-ish-csh Understand the upgrade path from Interactive Service Hub to the Customer Service Hub application
Published Date : Friday, October 11, 2019

Migrate data from legacy Service Scheduling using migration tool (Dynamics 365 Customer Service)

https://docs.microsoft.com/en-us/dynamics365/customer-service/migrate-entity-records Learn how to migrate entity records from the legacy Service Scheduling to the Unified Interface Service Scheduling in Dynamics 365 Customer Service
Published Date : Friday, October 11, 2019

Introduction to migration of entity records (Dynamics 365 Customer Service)

https://docs.microsoft.com/en-us/dynamics365/customer-service/plan-migration Learn how to migrate entity records from the legacy Service Scheduling to the Unified Interface Service Scheduling in Dynamics 365 Customer Service
Published Date : Friday, October 11, 2019

Introduction to migration of entity records (Dynamics 365 Customer Service)

https://docs.microsoft.com/en-us/dynamics365/customer-service/introduction-migration-entity-records Learn how to migrate entity records from the legacy Service Scheduling to the Unified Interface Service Scheduling in Dynamics 365 Customer Service
Published Date : Friday, October 11, 2019

Add a timer in forms to track time against enhanced SLAs (Dynamics 365 Customer Service)

https://docs.microsoft.com/en-us/dynamics365/customer-service/add-timer-forms-track-time-against-enhanced-sla Understand the procedure to add a timer in forms to track time against enhanced SLAs in Dynamics 365 Customer Service
Published Date : Friday, October 11, 2019

Knowledge base search mechanisms in Dynamics 365 Customer Service

https://docs.microsoft.com/en-us/dynamics365/customer-service/knowledge-base-search-methods Know how the Knowledge base search mechanisms and methods works in Microsoft Dynamics 365 Customer Service
Published Date : Friday, October 11, 2019

Set custom icon for custom Case Origin field (Dynamics 365 Customer Service)

https://docs.microsoft.com/en-us/dynamics365/customer-service/set-custom-icon-custom-case-origin Know how to set custom icon for custom Case Origin field in Dynamics 365 Customer Service
Published Date : Friday, October 11, 2019

Create and design forms for Customer Service Hub

https://docs.microsoft.com/en-us/dynamics365/customer-service/create-design-forms-customer-service-hub Know how to create and design main forms for Customer Service Hub
Published Date : Friday, October 11, 2019