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Veteran author, speaker and technical pro for Dynamics 365 Customer Engagement
Mr. Wittemann is a sixteen-time recipient of the Microsoft Most Valuable Professional (MVP) award for Dynamics 365/CRM. As a Summa Cum Laude graduate of the University of North Carolina (Charlotte), Mr. Wittemann began his career as a web technologist with a focus on digital marketing and corporate communications. He has been working with Microsoft CRM since 2003 as a solution architect, developer, consultant and practice leader. In 2005 Microsoft recognized one of his first CRM projects with a national award for solution excellence, and in 2006 he received his first MVP award, primarily for his widely-read blog and contributions to the nascent Microsoft CRM community. Since that time his writings on CRM have been published in numerous periodicals and websites, and he has spoken internationally about using Dynamics CRM to support effective marketing processes. He is also the author of the Microsoft Dynamics CRM 2011 Administration Bible (Wiley, 2011). In 2011, Mr. Wittemann joined ClickDimensions, a startup ISV for Dynamics CRM, as Chief Customer Officer, overseeing the customer and operations teams with responsibility for ensuring customer success from onboarding through training, certification, product planning, community development, and technical support. Mr. Wittemann now works for Hitachi Solutions America as a Senior Solution Architect.