Scott Helmers is a course author at LinkedIn Learning and a Partner with the Harvard Computing Group (HCG), a software and consulting firm that assists organizations with understanding relevant technologies and making decisions about business applications. A key focus for HCG is to ensure that clients work processes are documented effectively so they can be analyzed and improved, as required. 

Scott has been named an MVP for Visio every year since 2008, and is a co-inventor of TaskMap, a Visio add-in that that allows anyone to document all of the important aspects of any business process. 

He has worked with numerous clients in Afghanistan, India, Singapore, Malaysia, Jordan, Egypt, Ireland, Saudi Arabia, Canada and the United States on projects involving knowledge management, specification of new IT systems, process mapping and redesign, and technology training. Scott has been an Adjunct Professor at both Northeastern and Boston Universities.

He is the author of three books from Microsoft Press: "Visio 2016 Step by Step," "Visio 2013 Step by Step," and "Visio 2010 Step by Step." He also wrote "Data Communications: A Beginner's Guide to Concepts and Technology" (Prentice-Hall) and contributed a chapter to "Business Intelligence in Microsoft® SharePoint® 2013" from Microsoft Press.