First year awarded:
Number of MVP Awards:
Microsoft Certified Professional
Microsoft Dynamics CRM Architect for Hitachi Solutions America, Ltd.
Donna has been working with the Dynamics CRM application beginning with the 1.2 version. She partners with all levels of an organization to develop and deliver flexible, scalable solutions that simultaneously address short-term business requirements and long-term strategic growth objectives. Her skill-set includes: pre-sales support, solution design / architecture, functional consulting, requirements definition & analysis, business process engineering, process improvement & automation, end user adoption, system administrator and end user training, support, and ISV solutions.