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Andy Grogan is a UK based Senior Technology Leader and author (of sorts) having worked in the I.T industry since 1996. He has held a number of wide ranging roles in areas such as 1st, 2nd and 3rd line technical support, technical lead, technical architect, chief technical architect, head of 3rd tier technical services and CIO (Head of IT) in public, private and third sector organisations. He is currently the Chief Technical Officer (CTO) of a multi-award winning Enterprise Technology department for the largest local Government Shared Service provider in the UK. He oversees 150 staff delivering the strategic direction and operational 3rd / 4th support tiers for three separate organisations employing over 24,000 people located over 400 sites in the south of England. Andy’s work has been very varied however has a predominant focus on Microsoft, HP, IBM, Citrix and VMWARE solutions with a distinct leaning towards Exchange, Active Directory, VBSCRIPT, C#, PowerShell and SQL Server. In more recent professional experience Andy has been working strategically with Cloud, Hyper-convergence, Data Centre and DevOPS as part of enabling large scale organisational transformation through technology. Outside work – Andy has been lucky enough to be a five time recipient of the Microsoft MVP award for Exchange Server (2009, 2010, 2011, 2012, and 2013).