I spent ten years as a business analyst on business applications projects trying to write the perfect requirements specification. I studied and experimented with lots of requirements engineering techniques. I took a diploma in business analysis. But nothing moved the needle. Until 2008 when a client rejected my 600-page requirements specification and we switched to Scrum.

Since then, I've been envisioning and delivering Microsoft Business Applications using Scrum that provide clients with amazing results on Microsoft Dynamics 365.

I am a certified scrum master with Scrum.org and Scrum Alliance. I publish a blog, podcast and online training course on using Scrum to implement Dynamics 365. You're welcome to check out my website at https://customery.com and my free Agile Foundations for Microsoft Business Applications course at Customery Academy https://customery.academy/course/foundations