Multi-focused ICT specialist/architect with broad experience designing and implementing Microsoft centric IT infrastructures. 

Author of Windows 7 for XP Professionals by Books4Brains and Updating Support Skills on Microsoft Windows 7 by MVP Press.
 
Known as an inspiring speaker on a wide range of ICT subjects. Presents at Tech Ed and Ignite in North America and Europe.
 
Also active as a Microsoft Certified Trainer, Author and ICT Journalist.