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Symon Garfield

United Kingdom
Digital Workplace Lead - Deloitte UK


Strategic Advisor
I have advised medium & enterprise organisations in the UK and Europe on their internal digital workplace strategies for over 10 years.  I have led knowledge management, collaboration, intranet, enterprise social, & big data & analytics  projects for clients across all sectors but have a particular focus on financial services.  In my current role at Deloitte I have developed a Digital Workplace Assessment & Planning Framework which enables organisations to take a holistic perspective on the workplace by aligning approaches to people, technology, location & the physical workspace.
Since 2012 I have been conducting doctoral research through Henley Business School.  My qualitative research is concerned with understanding how digital technologies make a difference to the ways in which people organise and get work done.   My pilot study drew on experiences of knowledge workers inside a global technology organisation during the deployment of an enterprise social network.  In my consulting work I conduct qualitative research inside organisations to help executive & management teams understand how technology, culture & the physical workplace combine to affect working practices & drive strategic outcomes.
Author & speaker
I am the author of the book "The Art of SharePoint Success: Delivering Business Value From SharePoint Investments" which was published in 2012.  I am a regular columnist for industry website CMSWire.  I am a speaker at technology & industry events & have presented at events across the USA & Europe.  My discourse focuses on how organisations can leverage the workplace as a strategic asset & is grounded in my research and consulting experience.

My  background is in software development & IT architecture.  My focus for the past 10years has been on the Microsoft productivity suite especially SharePoint, Office365 & Yammer.  I am a Microsoft Most Valued Professional (MVP)  for SharePoint / Office365.