First year awarded:
Number of MVP Awards:
MCM:Exchange 2010,MCSM:Exchange 2013,MCSE:Messaging 2003 & 2013,MCITP:EA,CCNA,CCDA,ITILv3,CTT+

Andrew Higginbotham

United States
Microsoft Certified Master (MCM) , Microsoft Certified Solutions Master (MCSM), & MVP.


I work for Dell as a Strategist/Technologist in the Support & Deployment Services organization; helping drive offer and product readiness within the commercial portfolio.

In my previous role as a Sr Principal Engineer, I served as a senior point of escalation for Microsoft technologies to Dell's ProSupport & Consulting Services customers. I also worked extensively with our Sales organization, helping customers solve business challenges through Microsoft Unified Communications and cloud technologies. My specialties in that role were Exchange, Office 365, & Directory Services; while also being responsible for internal training development/delivery & managing various projects. 

I'm a Microsoft Certified Master in Exchange 2010 & a Microsoft Certified Solutions Master in Exchange 2013.

I enjoy getting to work with a wide variety of customers, as it allows me to assist in resolving the various complexities & challenges they encounter. I try to use that experience to help others by blogging at with a few of my fellow MCM's at Dell. I also co-founded an Exchange Server community on Reddit ( where I answer questions on the product & help lead discussion around Exchange/Office 365. You'll also find me blogging about various other topics at

I'm also the co-author of the Exchange Server Troubleshooting Companion (

Below are the sessions I've presented or been a panelist on at Microsoft Ignite:

Dive deep into Microsoft Exchange Server High Availability

Troubleshooting complex Exchange operational issues

Microsoft Exchange: Through the eyes of MVPs (Panel discussion)

Secure Exchange on-premises as well as Microsoft secures Exchange Online

I enjoy spending time with my lovely wife Lindsay, am a Texas Longhorns/Houston Texans fan, & try to sneak out onto a golf course every chance I get.

Recent activities